Our Story

Built on Trust.
Driven by People.

2010
Founded with a Purpose

Insurance Packages Bolt was born from a simple frustration: insurance was too complicated and too expensive. We set out to change that from day one.

2014
Fully Authorised & Regulated

Received full regulatory authorisation, cementing our commitment to transparency, fair dealing, and genuine customer protection.

2018
10,000 Customers Milestone

We celebrated serving our 10,000th customer — a milestone that reflects the trust people place in us every single day.

2023
Digital-First Platform Launch

Launched our fully digital platform, making it possible to get covered in under 5 minutes from any device, anywhere.

Today
Still Growing, Still Caring

Over $2.4M in claims paid. 98% customer satisfaction. And we're just getting started on what's next.

Built on a simple belief: insurance should work for you.

Insurance Packages Bolt was founded by a team of financial professionals who believed the insurance industry had lost sight of what mattered most — the customer. We set out to build something genuinely different: a provider that speaks plainly, prices fairly, and stands firmly behind every policy it sells.

Today, we serve thousands of individuals, families, and businesses across the country. From home and vehicle cover to business and travel insurance, every product we offer is designed with one goal in mind — giving you real, lasting peace of mind.

10,000+
Happy Customers
$2.4M+
Claims Settled

Mission & Vision

Our Mission

To make high-quality insurance accessible, affordable, and genuinely understandable for every person and every business. Protection shouldn't come with a side order of confusion.

  • Transparent pricing — no hidden fees, ever
  • Plain-language policy documents
  • Fast, fair, and stress-free claims handling
  • A customer-first approach in everything we do

Our Vision

To become the most trusted insurance brand — not through aggressive marketing, but by consistently delivering on our promises and exceeding our customers' expectations at every turn.

  • Technology that serves people, not processes
  • A team passionate about doing the right thing
  • Innovation that simplifies, never complicates
  • Community impact through ethical business practice

The Insurance Packages Bolt Difference

Instant Quotes

Get a personalised price in under 60 seconds — no forms, no waiting, no phone calls required.

Zero Surprises

Every exclusion explained in plain English before you buy. No nasty shocks when you need to claim.

24/7 Support

Our team is available around the clock by phone, email, and live chat — whenever you need us.

Save More

Bundle two or more policies and save up to 25% on your combined annual premium automatically.

Fast Claims

Average claims resolved within 48 hours. No lengthy disputes, no unnecessary delays.

Award-Winning

Trustpilot 4.9-star rated and a Which? Recommended Provider for three consecutive years.

Ready to Get Started?

Join thousands of customers who trust us with what matters most to them.